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Summary: The WD My Passport for Mac is not showing up in Finder nor in Disk Utility? Follow the tutorial in this article to fix the issue and recover lost data from not showing up/not working WD HDD without data loss.

West Digital hard drives, such as WD My Passport for Mac, WD Elements, or WD Easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and music files, etc. What's more, they are widely known thanks to their auto backup, password protection, and high reliability compared with other hard drives.

Sep 21, 2016 Was running WD Drive Utilities Version 2.0.3.30, which may not be compatible with Sierra. Uninstalling/reinstalling the utility did not help; would not launch. Have since uninstalled the utility until Western Digital updates the software with a Sierra-compatible version. Yes it works with Sierra & High Sierra fine. It feels a little slow on start up but otherwise works fine.

However, everything has flaws. At times, the WD My Passport hard drive won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Even worse, it may become unreadable on Mac computer. In either way, your important data on this drive will become inaccessible.

If the WD My Passport hard drive is not showing up in Finder, Disk Utility or on the desktop after connecting to your Mac, how to find it and make it work? If you can't see files on the hard drive on Mac, how to access data? You'll get answers here.

Why isn't My Passport drive showing up on Mac?

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac hard drive not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

Troubleshoot WD My Passport hard drive not showing up on Mac issue

As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport hard drive not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.

1. Safely remove the WD My Passport hard drive and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport hard drive to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport hard drive undetectable.

How to fix WD My Passport for Mac not showing up on Mac issue?

If the WD My Passport for Mac still does not work or not show up in Finder/Disk Utility after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Dec 07, 2018  I have a WD My Home connected to my system and I couldn't see the volume through the entire Mojave beta trials and even after the official release. For some reason when I logged in this morning my WD volume is there to be used; I'm guessing that WD FINALLY pushed an update. Some WD hardware requires WD drivers. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. With WD Discovery™ software, you can also work across both Mac and PC. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. WD My Passport Ultra not being recognized in Mac OS Mojave 10.14.3. WD External Drives. WD Portable Drives. Mhoal February 23, 2019, 4:43pm #1. When I connect the drive to my computer The light on the drive comes on and the drive is vibrating however it is not recognized by the computer. The finder preferences show external drives to be shown. Wd my passport for mac mojave.

Solution 1: Check Finder Preferences

If your WD My Passport hard drive is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac hard drive show up in Finder or on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Tick the 'External disks' option to show the WD My Passport hard drive for Mac on the desktop.

Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport hard drive for Mac in Finder.

Apr 24, 2019  Is Mac Pages a viable alternative to MS Word today? What other word processing suites can I choose from, if I want to stop using Word? I had started using OpenOffice years ago, but soon realised that my interlocutors were all using.doc and.docx, and converting my long research related files from OpenOffice to.docx would invariably mess up the more complicated formatting. Jun 10, 2020  LibreOffice is a powerful office suite; its clean interface and powerful tools let you unleash your creativity and grow your productivity. LibreOffice embeds several applications that make it the most powerful Free & Open Source Office suite on the market: Writer, the word processor, Calc, the spreadsheet application, Impress, the presentation engine, Draw, our drawing and flow charting. It offers user-friendly and accessible versions of programs, with free and business versions available for different user types. Google Drive comprises Google Docs, Slides, and Sheets, which are alternatives to Microsoft’s Word, PowerPoint and Excel. G Suite is the enterprise version of Google Drive and comes with Gmail, Docs, Drive, and Calendar for your business. Mar 21, 2019  However, Office for Mac lacks some features that power users may use like Accessibility Checker, SharePoint integration, or Right-to-Left Language Support. Thankfully, there are a slew of Office alternatives for Mac out there. In this article, we made a list of the best Office alternatives for any Mac. Oct 24, 2019  Mac mini introduced in mid 2010 or later iMac introduced in late 2009 or later Mac Pro introduced in mid 2010 or later. To find your Mac model, memory, storage space, and macOS version, choose About This Mac from the Apple menu. If your Mac isn't compatible with macOS Sierra, the installer will let you know.

Solution 2: Check My Passport for Mac in Disk Utility

If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.

Step 1: Go to Applications > Utilities > Disk Utility.

Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.

Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport hard drive for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac hard drive.

Does Word For Mac 2011 Work With High Sierra

Step 3: Click First Aid on the top of the Disk Utility window.

Step 4: Click Done when the reparation finishes.

Solution 3: Erase/Reformat My Passport for Mac

If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport hard drive for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.

iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac

Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.

Step 2: Launch iBoysoft Data Recovery for Mac.

Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.

Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.

Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport hard drive with no fuss.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac drive in the left sidebar.

Step 3: Click Erase on the top of the Disk Utility window.

Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If My Passport for Mac external hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some physical problems. It's better to send it to a local reparation center.

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac hard drive in good condition, you should pay attention to:

• Make sure that your WD My Passport hard drive doesn't become physically damaged.
• Always safely and properly unmount the WD My Passport for Mac drive after using it.
• Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
• Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).

Check compatibility

You can upgrade to macOS Sierra from OS X Lion or later on any of the following Mac models. Your Mac also needs at least 2GB of memory and 8.8GB of available storage space.

MacBook introduced in late 2009 or later
MacBook Air introduced in late 2010 or later
MacBook Pro introduced in mid 2010 or later
Mac mini introduced in mid 2010 or later
iMac introduced in late 2009 or later
Mac Pro introduced in mid 2010 or later

To find your Mac model, memory, storage space, and macOS version, choose About This Mac from the Apple menu . If your Mac isn't compatible with macOS Sierra, the installer will let you know.

Make a backup

Before installing any upgrade, it’s a good idea to back up your Mac. Time Machine makes it simple, and other backup methods are also available. Learn how to back up your Mac.

Get connected

It takes time to download and install macOS, so make sure that you have a reliable Internet connection. If you're using a Mac notebook computer, plug it into AC power.

Download macOS Sierra

For the strongest security and latest features, find out whether you can upgrade to macOS Catalina, the latest version of the Mac operating system.

If you still need macOS Sierra, use this link: Download macOS Sierra. A file named InstallOS.dmg will download to your Mac.

Install the macOS installer

Double-click the downloaded file to open a window showing its contents. Then double-click the file within, named InstallOS.pkg.

Follow the onscreen instructions, which will guide you through the steps necessary to install.

Begin installation

After installation of the installer is complete, open the Applications folder on your Mac, then double-click the file named Install macOS Sierra.

Click Continue and follow the onscreen instructions. You might find it easiest to begin installation in the evening so that it can complete overnight, if needed.

Allow installation to complete

Please allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart, show a progress bar, or show a blank screen several times as it installs both macOS and related updates to your Mac firmware.

Does Wd For Mac Work On Sierra Vista

Learn more

Does Wd For Mac Work On Sierra Pro

• If you have hardware or software that isn't compatible with macOS Sierra, you might be able to install the previous version, OS X El Capitan.
• macOS Sierra won't install on top of a later version of macOS, but you can erase your disk first or install on another disk.
• You can use macOS Recovery to reinstall macOS.