Mac High Sierra Skype For Business Black Screen Video

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Skype For Business Download

Symptoms

May 28, 2019 Install the Skype for Business server update, and use Skype Meetings App instead. Best Regards, Shaw Lu Please remember to mark the replies as answers if they helped. Jul 10, 2019  Most Macs today come with a built-in front-facing camera, often referred to as the FaceTime camera. It’s located near the top edge of the screen and turns on when you open an app that is able to take pictures, record videos, or make video calls. Since FaceTime activates automatically, there’s no need to wonder how to connect camera on Mac.

Skype For Business Download Free

Consider the following scenario.

  • You join an online meeting by using the Skype for Business Web App or Lync Web App on macOS High Sierra 10.13 (including beta versions).
  • Someone in the online meeting shares their desktop.

In this scenario, you see only a black screen instead of the shared desktop.

Mac High Sierra Skype For Business Black Screen Video Youtube

This problem occurs when the meeting is hosted in Skype for Business Server 2015 or Lync Server 2013. This problem doesn't occur if the meeting is hosted in Skype for Business Online.

Workaround

Skype for Business Web App

To work around this issue for Skype for Business Web App, use the Skype Meetings App instead. To do this, the system administrator must follow these steps:

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  1. Install the May 2017 update for Skype for Business Server 2015.
  2. Enable the Skype Meetings App by following the instructions in the 'Enable Skype Meetings App' section of Deploy Web downloadable clients in Skype for Business Server 2015.

After these steps are done, web app users will automatically use the Skype Meetings App when they join a meeting.

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Lync Web App

There is no workaround yet for this problem for Lync Web App.

Status

Microsoft is working closely with Apple to resolve this problem.

More information

This issue can also occur when the camera isn't granted access permission to Skype for Business.

  1. Select Apple menu > System Preferences, select Security & Privacy, and then Privacy.
  2. Grant Skype for Business access to the camera. You will be prompted to restart Skype for Business.
  3. Check if the issue is resolved after the restart.

Still need help? Go to Microsoft Community.