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Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less.

Best Answers

Quicken 2007 For Mac High Sierra Mac

• Accepted Answer

  Your message answers some questions, not others.
  The whole iCloud thing actually clarifies some issues. In recent incarnations of the Mac operating system, Apple offers the option to have the contents of your Desktop and your Documents folder stored on iCloud -- they look to you like they're on your computer, but they're actually on iCloud. That is a no-no for Quicken (both 2007 and 2018/2019) -- the Quicken data file should always be stored locally. (It's fine to store backups in iCloud.)
  I'll come back to that in a minutes, but before going further, it's important to know what version of Quicken 2007 you have. Here's how I said to do that:
  Open your Applications folder and find Quicken 2007.
  Hold down the Option key and double-click on Quicken. This forces Quicken to launch without trying to open a data file.
  Click Cancel in the Open dialog box that popped up.
  Pull down 'About Quicken' from the Quicken 2007 (leftmost) menu.
  A box like this will show up.
  What we're interested in is the version number after Quicken for Mac: does it start with 16.0 or 16.1 or 16.2?
  If the version number in the box shows 16.0.x, you have the original Quicken 2007, and it simply won't run on High Sierra. If the version number shows 16.1 or 16.2, you have the updated version of Quicken 2007 which will run on High Sierra. I think from what you reported, your version number is likely 16.1 or 16.2, but we need to know before taking any more steps.
  --------------------
  If you have 16.0, you will not be able to run Quicken 2007 on your new Mac. Unless you care to try to hunt one down on eBay, you should figure your next step is buying a copy of the modern Quicken Mac and importing your data file.
  If you have 16.1 or 16.2, then Quicken will run, and the issue is how to get it to open your data file. And this is where 'Documents -- iCloud' comes into play..
  If you go to System Preferences, on the Apple menu, click iCloud, click iCloud Drive, and click Options next to that. You'll see this screen or something similar:
  I'm pretty sure you'll find that top box is checked, meaning all your files from the Desktop and Documents folders have been copied up to iCloud and deleted from your local Mac. The solution to this problem involves two parts. (Read this all before you start doing anything.)
  First, you uncheck that box, telling your Mac to no longer store your Desktop & Documents folders in iCloud.
  Second, you must copy back from iCloud all your Desktop and Documents files. (It would be nice if Apple did this for you automatically, but they don't). Here's how you do that:

  1. Open the Finder in MacOS and go to “iCloud Drive” (navigate via Finder or select “iCloud Drive” from the ‘Go’ menu)
  2. Locate the “Documents” folder in iCloud Drive
  3. Open another new Finder window and navigate to the local “Documents” folder
  4. Select every file from the iCloud Drive Documents folder and manually transfer it to your Mac local Documents folder with drag & drop
  5. Repeat the same process with “Desktop” on iCloud to get all contents from “Desktop” on iCloud to “Desktop” on the local Mac

  This process downloads all of files from iCloud Drive to the local Mac, so if you have a lot of files or large files in those locations, it may take a long time to copy.
  I realize there are a lot of steps and this may seem complicated, but it's not if you take it slow and step by step. (If you plan to move to Quicken 2019, then you can leave all your files where they are, because Quicken 2019 by default stores its files in a somewhat obscure section of your Mac drive that is *not* affected by Documents and Desktop being in iCloud.)

  QMac 2007 & QMac Subscription • Quicken user since 1993
• Accepted Answer

  @Leane Yay! Glad you got it working.
  I agree that Apple moving people's files automatically to iCloud -- without warning to users as they upgrade -- has caused a fair amount of confusion and problems. The good thing is that nothing gets lost, but it's not one of Apple's more transparent changes.
  Now that you're back up and running, I'll just note that the clock is ticking on good ol' Quicken 2007. If you wish, you can upgrade to the current Mac operating system, Mojave (10.14), but the next Apple update this fall will definitely be incompatible with Quicken 2007. So just be aware that if you want to stick with Quicken 2007 going forward, you cannot upgrade your operating system past Mojave.
  Sometime down the road when you have a little time to devote to it (read: after tax season!), it would be worth giving the modern Quicken Mac a try. (Quicken doesn't offer trial copies, but you can buy it and get a refund within 30 days if you decide not to keep using it.) As I noted earlier in this thread, there's a bit of a learning curve for Quicken 2007 users. There are also features in Quicken 2007 which haven't yet been implemented in the modern Quicken Mac, although the developers are slowly working their way through the mountain of user requests. Depending on how you use Quicken, you might find the current Quicken 2019 perfectly fine for your needs -- it has a more reliable database, and some features are better than Quicken 2007 -- or you might find there are one or two key features you depend on which don't yet exist, and you want to wait longer. But at least by trying it, you'll get an idea where you're headed, now or in the future, an due able to make an informed decision about when to make that jump.

  QMac 2007 & QMac Subscription • Quicken user since 1993

Answers

• Quicken 2007 can run on High Sierra -- unless you have the oldest, original version of Quicken 2007. What operating system were you running before this upgrade to High Sierra?
  And just to make sure of something before we get too deep into how to proceed, could you verify what version of Quicken 2007 you have: Launch Quicken 2007 by double-clicking the program in the Applications folder while holding down the Option key. This forces Quicken to launch without opening a data file. Click Cancel in the Open dialog box, then pull down About Quicken from the Quicken 2007 (leftmost) menu. (If the version number in the box shows 16.0.x, you have the original Quicken 2007, and it won't run on High Sierra -- but that seems unlikely because it won't even get this far. Your version number is likely 16.1.x or 16.2.x)
  You mention Backup files, but do you know where your most recent Quicken 2007 data file (the live one, not the backup) is located? Or did you move to a new computer and possibly lose the live data file, and only have the backups now?
  You may want to read and try what's mentioned in this article in Quicken's website:
  Message When Opening Quicken For Mac: Unable to open file
  Your files should indeed migrate to the modern Quicken Mac -- but if you're frantic to access your data for your taxes, I'd recommend trying to get your Quicken 2007 to work so you don't have to deal with the learning curve of a new program. The modern Quicken Mac does a lot of the same things, but the user interface is different and it does take awhile to learn your way around.
  Quicken 2018 and Quicken 2019 are actually the same thing: Quicken is now sold on a subscription basis, so it doesn't matter what box you buy or offer you download, you'll be upgraded to the latest Quicken 2019 when you install the program. Under the subscription, everyone gets updates o the latest release as each one become available, so that eventually all Quicken users will be on the same version of the program (which makes Quicken's job in supporting the software and user support much easier.) The subscription means you have to pay annually (or every other year) to continue using Quicken's online features (such as downlading transacitons from your bank or credit cards). Again, in order to punt on dealing with this at least for the immediate moment, that's why I'm suggesting we try to see if we can get your Quicken 2007 back in working order.

  QMac 2007 & QMac Subscription • Quicken user since 1993
• Thanks, Jacobs -- alot of information here! I'll just take it in order.
  I don't know what I was running for an iOS before High Sierra -- I had obviously not upgraded in awhile. It's an old MacPro and I had upgraded several times, but I don't remember now what my last one was. If it's important, give me some options and maybe I'll recognize it.
  At the same time, I was asked to make some changes to my iCloud accounts and may have clicked something there that screwed things up. (Why would my Quicken Backup Files appear in a folder: Documents -- iCloud?)
  I tried to launch Quicken as you described, with the Option key and a double click, but just got the message 'Unable to load file' (tried it a couple of different times). Then the computer immediately went to the folder Documents -- iCloud and showed me the grayed out Quicken Backup files. I also got an Apple form for reporting applications that have shut down, which I submitted. There was a bunch of information there which might help you, but I couldn't do a screen shot and it was 'way too involved to copy out.
  I found a Quicken file folder in Documents -- iCloud that had in it Adobe documents (no data files): e.g., Read Me, Users Guide, Canadian Users, and License. The License document is dated 7/20/06 3 pm and contains a reference to Adobe 1995 - 2006. Does that help? I also found some other Quicken folders with old backup files. The earliest folder I could find was Summary.Dat, dated 5/17/07.
  I obviously couldn't get any further with your instructions. I have no idea where the 'live' file goes -- it used to be Documents, but I can't see it now.
  I tried looking at the Applications folder (not through Quicken) and found files labeled Quicken Backup Files which were NOT grayed out. I clicked on those and got a message that 'Modifications are not in synch' and offering me options with 2 different dates. I chose the most recent one and got:
  Last login: Sat Feb 23 00:48:52 on ttys000
  leane-garland:612631Copy of Quicken backup leanegarland$
  Sorry to ramble so much; just trying a bunch of stuff to see what I can do. I will try to read Message When Opening Quicken For Mac: Unable to open file.
  

  
  

• Accepted Answer

  Your message answers some questions, not others.
  The whole iCloud thing actually clarifies some issues. In recent incarnations of the Mac operating system, Apple offers the option to have the contents of your Desktop and your Documents folder stored on iCloud -- they look to you like they're on your computer, but they're actually on iCloud. That is a no-no for Quicken (both 2007 and 2018/2019) -- the Quicken data file should always be stored locally. (It's fine to store backups in iCloud.)
  I'll come back to that in a minutes, but before going further, it's important to know what version of Quicken 2007 you have. Here's how I said to do that:
  Open your Applications folder and find Quicken 2007.
  Hold down the Option key and double-click on Quicken. This forces Quicken to launch without trying to open a data file.
  Click Cancel in the Open dialog box that popped up.
  Pull down 'About Quicken' from the Quicken 2007 (leftmost) menu.
  A box like this will show up.
  What we're interested in is the version number after Quicken for Mac: does it start with 16.0 or 16.1 or 16.2?
  If the version number in the box shows 16.0.x, you have the original Quicken 2007, and it simply won't run on High Sierra. If the version number shows 16.1 or 16.2, you have the updated version of Quicken 2007 which will run on High Sierra. I think from what you reported, your version number is likely 16.1 or 16.2, but we need to know before taking any more steps.
  --------------------
  If you have 16.0, you will not be able to run Quicken 2007 on your new Mac. Unless you care to try to hunt one down on eBay, you should figure your next step is buying a copy of the modern Quicken Mac and importing your data file.
  If you have 16.1 or 16.2, then Quicken will run, and the issue is how to get it to open your data file. And this is where 'Documents -- iCloud' comes into play..
  If you go to System Preferences, on the Apple menu, click iCloud, click iCloud Drive, and click Options next to that. You'll see this screen or something similar:
  I'm pretty sure you'll find that top box is checked, meaning all your files from the Desktop and Documents folders have been copied up to iCloud and deleted from your local Mac. The solution to this problem involves two parts. (Read this all before you start doing anything.)
  First, you uncheck that box, telling your Mac to no longer store your Desktop & Documents folders in iCloud.
  Second, you must copy back from iCloud all your Desktop and Documents files. (It would be nice if Apple did this for you automatically, but they don't). Here's how you do that:

  1. Open the Finder in MacOS and go to “iCloud Drive” (navigate via Finder or select “iCloud Drive” from the ‘Go’ menu)
  2. Locate the “Documents” folder in iCloud Drive
  3. Open another new Finder window and navigate to the local “Documents” folder
  4. Select every file from the iCloud Drive Documents folder and manually transfer it to your Mac local Documents folder with drag & drop
  5. Repeat the same process with “Desktop” on iCloud to get all contents from “Desktop” on iCloud to “Desktop” on the local Mac

  This process downloads all of files from iCloud Drive to the local Mac, so if you have a lot of files or large files in those locations, it may take a long time to copy.
  I realize there are a lot of steps and this may seem complicated, but it's not if you take it slow and step by step. (If you plan to move to Quicken 2019, then you can leave all your files where they are, because Quicken 2019 by default stores its files in a somewhat obscure section of your Mac drive that is *not* affected by Documents and Desktop being in iCloud.)

  QMac 2007 & QMac Subscription • Quicken user since 1993
• Jacobs -- what are you doing up at this hour of the morning (2 am here)?! I'm impressed!
  I did some more thrashing around following the instructions in Message When Opening Quicken For Mac: Unable to open file and managed to find some Data Files and Backup Files. I also found that I have Quicken 16.2.3
  Your disquisition on Documents -- iCloud makes perfect sense and I'm going to try to copy everything back (thank you, Apple!) as you instruct. However, when I found the Data Files during my thrashing around, I opened them, which opened Quicken and failed to notice that the files were not up-to-date and not what I wanted. I hope I haven't done any permanent damage. You may be hearing from me again!
  Thanks for your help! And get some rest!
• Jacobs - You're not rid of me yet!
  I modified iCloud settings as you instructed and moved everything back to where it was on my Mac. I then went to Time Machine and found the backup file for the date when I last used Quicken. I followed the instructions in Message When Opening Quicken For Mac: Unable to open file to open the correct backup file there. I moved the file to my desktop. But when I try to open it, I get the following message under the folder heading Terminal, message heading: 112631 Copy of Quicken backup -- -bash -- 80x24
  Last login: Sat Feb 23 02:32:27 on ttys000
  leane-garland:112631Copy of Quicken backup leanegarland$
  You'll remember that I got that message before. It seems I'm so close; but this sounds bad. Can you help?
• Leanne, it's not clear to me what action you are doing that causes the Terminal application to open. You definitely don't want to do anything in there.

  QMac 2007 & QMac Subscription • Quicken user since 1993
• jacobs: All is well. Whether it was the files recovered from iCloud or from Time Machine, I'm not sure, but this time I was able to follow the Message: Unable to Open File instructions to the letter, find the Data File by the last date I knew things had been working right, and EASILY opened it to resume my life! Thank you so much for your patience! I will say that this whole iCloud thing is pretty unnecessary and very confusing as far as I'm concerned. Thanks again for hanging in there!
• Accepted Answer

  @Leane Yay! Glad you got it working.
  I agree that Apple moving people's files automatically to iCloud -- without warning to users as they upgrade -- has caused a fair amount of confusion and problems. The good thing is that nothing gets lost, but it's not one of Apple's more transparent changes.
  Now that you're back up and running, I'll just note that the clock is ticking on good ol' Quicken 2007. If you wish, you can upgrade to the current Mac operating system, Mojave (10.14), but the next Apple update this fall will definitely be incompatible with Quicken 2007. So just be aware that if you want to stick with Quicken 2007 going forward, you cannot upgrade your operating system past Mojave.
  Sometime down the road when you have a little time to devote to it (read: after tax season!), it would be worth giving the modern Quicken Mac a try. (Quicken doesn't offer trial copies, but you can buy it and get a refund within 30 days if you decide not to keep using it.) As I noted earlier in this thread, there's a bit of a learning curve for Quicken 2007 users. There are also features in Quicken 2007 which haven't yet been implemented in the modern Quicken Mac, although the developers are slowly working their way through the mountain of user requests. Depending on how you use Quicken, you might find the current Quicken 2019 perfectly fine for your needs -- it has a more reliable database, and some features are better than Quicken 2007 -- or you might find there are one or two key features you depend on which don't yet exist, and you want to wait longer. But at least by trying it, you'll get an idea where you're headed, now or in the future, an due able to make an informed decision about when to make that jump.

  QMac 2007 & QMac Subscription • Quicken user since 1993

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